Born in Cardiff, Sue studied piano at the Royal Welsh College of Music and Drama and graduated with an MA in music from Jesus College, Oxford. She began her career in Germany, working as an au pair, ballet pianist and teacher. On returning to the UK she worked in the concerts department at the Philharmonia Orchestra and as A&R Manager at BMG Classics before joining Lies Askonas as an Artist Manager for singers in 1996. She began managing conductors following the merger of the company in 1998. She has two young children and enjoys Evensong, Netflix and holidays in Wales.